Background
When optical hardware is designed in one country and manufactured in another, test correlation is paramount. If the OEM’s lab measures a part as a “pass” and the supplier’s factory measures the same part as a “fail”, the entire supply chain breaks down.
The Challenge
The client was facing significant discrepancies in optical measurement results between their internal R&D lab and their primary overseas supplier. This led to endless debates over yield, quality escapes, and root causes, significantly slowing down the NPI schedule.
The Approach
We deployed a comprehensive cross-site correlation strategy:
- Methodology Review: We first audited the measurement methodologies at both sites, identifying subtle differences in alignment, calibration, and environmental controls.
- Golden Samples & Artifacts: We established a set of stable “golden samples” and reference artifacts that traveled between the sites to baseline the equipment.
- Correlation Matrix: We ran Gage R&R and correlation studies, building a matrix that quantified the offsets and scaling differences between the measurement stations.
- Data Governance: We implemented a data governance policy to ensure that both sites were analyzing the raw data using identical algorithms and parameters.
The Outcome
By quantifying and correcting the differences between the measurement sites, we eliminated the ambiguity in quality decisions. The OEM and the supplier were finally able to trust each other’s data, allowing the team to focus on resolving actual hardware issues rather than arguing over measurement discrepancies.